What should a listing licensee do if they are contacted by a seller who has an unexpired listing contract with another firm?

When a listing licensee is contacted by a seller who is currently under an unexpired listing contract with another firm, the appropriate action is to send the seller back to the current listing firm. This is due to the legal and ethical obligations that real estate professionals must adhere to, which include respecting existing contractual agreements.

Engaging with a seller who is already in a contract could lead to breaches of that agreement and potential legal complications for both the seller and the new licensee. The original listing firm has exclusive rights to represent the seller during the term of the contract, and it is essential for the listing licensee to honor that relationship. Encouraging the seller to communicate with their current brokerage ensures that the seller can receive the support and services they are entitled to during the duration of their contract, maintaining professionalism and integrity in the industry.

In contrast, negotiating a new listing agreement or offering assistance in selling the property without first addressing the existing contract would not only be unethical but could also undermine the seller's current agreement. Ignoring the seller's inquiry would not uphold the standards expected of professionals in the field, as it fails to provide a proper response. Therefore, guiding the seller back to their existing firm is the most appropriate and responsible course of action.